Refund & Cancellation Policy

his Refund Policy outlines the terms for cancellations and refunds related to services or purchases made through https://pop.ikvala.com/.

1. Digital Services

Due to the nature of digital services and online offerings:

1. Once a service has been delivered, initiated, or accessed, refunds may not be available.
2. Refunds, if applicable, are granted solely at the discretion of Ikvala.

2. Cancellation Policy

You may request a cancellation by contacting us at support@ikvanal.com.

1. If the service has not yet been started, you may be eligible for a partial or full refund.
2. If work has already begun, charges may apply for the portion of the service already completed.

3. Non-Refundable Situations

Refunds will generally not be provided in the following cases:

1. Change of mind after purchase
2. Failure to use the purchased service
3. Delays caused by incomplete information from the customer
4. Services already delivered or completed

4. Processing of Refunds

If a refund is approved:

1. Refunds will be processed through the original payment method
2. Processing time may take 7–14 business days, depending on the payment provider

5. Dispute Resolution

If you are unsatisfied with a service, please contact us first so we can attempt to resolve the issue amicably.

6. Contact for Refunds & Cancellations

Email: support@ikvanal.com

Phone: +91 9958497167

Address: 18, Sector 62, Noida, Uttar Pradesh, India